Commercial Moving Companies: When the Customer is King
Commercial moving is an ever growing and expanding field. Corporate relocations to premises which are more visible or more cost effective are increasingly frequent. Consequently, top management tends to recognize the value of delegating tasks to moving specialists, where feasible. All other things being equal, the factor that will distinguish the best commercial movers from the merely second rate is their level of customer service. The truly professional moving firm of today never fails to recognize that their clients are their business and should be treated as such. With this in mind, forward thinking commercial movers have beefed up their customer service options to serve you better.
Move design and planning
Prior to the move, before the first box is packed, you can take the opportunity to meet with consultants from commercial moving companies to discuss your firm’s needs. You will get sound advice on space planning, interior design, office remodeling or refurbishment, and furniture purchase or rental. Upon request, you may also obtain expert opinions on the optimal information technology and data storage solutions, ensuring that your new work place will be more efficient and secure. This whole process will allow you and your colleagues to go into the hectic period of the physical relocation with a clear picture of how the new office should be set up. This planning service will save you a great deal of time, stress and ultimately, money over the long haul.
No matter how well prepared your business personnel may be, the actual moving day (or week, or month) is bound to be somewhat tense. However, today’s top notch commercial moving firms have the state of the art technology on hand to track every aspect of your move. They can tell you how the move is progressing and where your shipments in transit are located, allowing you to stay on top of what is happening minute by minute. Part of the function of full service commercial movers is 24/7 access to move tracking, as well as real, live human beings to talk to in their customer care department.
Commercial move management
It may come as something of a surprise, but customer service is considered so important among commercial moving companies these days that commercial move management is an occupational specialty. Individuals going into this new field of employment are required to have first class communication skills and work well under intense pressure. In addition, they must be organized and competent, with excellent administrative and record keeping skills, adept at multi-tasking and deadline driven. And doesn’t that sound like exactly the type of person you want in your corner when it comes to facilitating your commercial move?